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Suppliers and sending orders
Do my suppliers need to install or sign up for anything?
No. Your suppliers need no app and no account. They receive a normal email, a WhatsApp message or an order on their own platform, the way they take orders today.
How does sending by WhatsApp work?
Lisso opens WhatsApp with the order already written out. You check it and press send. Then you confirm in Lisso that it was sent. Opening WhatsApp is not sending: Lisso only marks the order as sent once you confirm it.
How does sending by email work?
When a mail service is set up, Lisso sends the email for you and marks the order as sent. Otherwise, Lisso opens a prefilled email in your own mail app. You send it, and then you confirm in Lisso that it was sent.
What if a supplier takes orders on its own website?
Lisso opens the supplier's ordering platform for you. You place the order there and confirm in Lisso that it was sent.
Scanning and products
Which barcode scanners work?
Any Bluetooth barcode scanner that works in keyboard mode. It works on every screen in Lisso. You can also use the camera of your phone or tablet.
What if a product has no barcode?
You can search for it by name or by the supplier's reference. Or stick a shelf label with your own barcode on the shelf and add that barcode to the product. A product can have several barcodes.
What if two suppliers have the same barcode?
Lisso asks which supplier delivers it this time. It can remember your choice for next time.
Can I import my supplier and product list?
Yes. Suppliers and products can be imported from a spreadsheet (CSV). When you start, we do the import for you.
What happens without internet?
Lisso needs an internet connection. Without it, a scan is not saved, and the app tells you so.
Locations, team and language
Can I use Lisso for several locations?
Yes. Each location has its own team, suppliers, products and orders, strictly separated: one location never sees the data of another. If you work in several locations, you switch in one tap.
Who can do what?
Each location has three roles. Owners and managers manage suppliers, products, the team and the location's settings, and can cancel orders. Employees see suppliers and products, scan, and compose and send orders.
Is Lisso available in my language?
Lisso is available in Nederlands, Français, English and Deutsch. Each user picks their own language.
Data and price
Where is my data stored?
On servers at Hetzner, in [to be completed], managed by Ulixes Consulting, a Belgian company. Read more on the security page.
How do I cancel, and what happens to my data?
The conditions are in your offer and in the terms. We agree with you what happens to your data, and you can ask us to delete it. There is no export button yet, but on request we can provide your supplier and product lists. See also pricing.
Can Lisso check deliveries?
Not yet. A delivery check, to receive a delivery line by line and record what is missing or extra, is coming soon.
What does Lisso cost?
The price is on request and depends on the number of locations. See pricing.